Refunds & Returns

Return & Refund Policy

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If you are not entirely satisfied with your purchase, we’re here to help.



You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.




Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.




You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

Our standard shipping times are between 3-5 business days within the ROI.

These times may incur delays depending on the time of year, bank / public holidays. 

Once you place your order you will receive an email with your shipping and tracking details.


Contact Us

If you have any questions on how to return your item to us, contact us.
Food Solutions Limited
Unit 21 Northlink Business Park
Coes Road
Co Louth
00353 (42) 933 4862